Showing posts with label quickview blank osx help mac. Show all posts
Showing posts with label quickview blank osx help mac. Show all posts

Monday, March 15, 2010

SnowLeopard Quickview Issue Solved

Working with my new Macbook Pro has been an adventure but, I don't see myself turning back. I am a career PC user but I can confidently say I use both with relative proficiency. I am a PLN tweet away from any expert help anyway.

Time Machine has proved to be batting .500 for me. My first MacBook Pro was adopted from a colleague that was nice enough to let me try it out! The unit was a couple years old but unfortunately for me the hard drive crashed. I had a time machine backup so I was not concerned. However, whatever killed my hard drive scrambled the time machine as well. Thanks to the work of one of Techs the drive was recovered from ruin. I restored the OS on a new drive and I was off and running again.

A year later I now have a new Macbook Pro which required an install from the time machine. Everything was fine this time but I lost the use of Quickview. This allows you to preview images, movies and other media as shown in the picture to the left:

I searched the web and found a couple of solutions for this peculiar problem that seems to crop up when restoring from Time Machine.


  1. Reinstall Mac OS X 6.2
    http://support.apple.com/kb/DL959
    -this method was not going to work as whatever was causing my Quickview to disappear also prohibited the OS upgrade from working.
  2. Suggestion 2 had me erase the quickview library files so they would be recreated and possibly correct the problem: "/library/quicklook and /system/library/quicklook" I spent some time removing files and copy files from other computers that worked but no luck.
  3. The third option was given to me by our Mac Rep @mwalkinshaw, to install a fresh copy of the Mac OS while maintaining your software and data. This is called a "archive and install"
I was surprised to find there is very little documentation to do this with SnowLeopard. However I did find out SnowLeopard has incorporated this procedure into the Installation Routines. By default if you reinstall Mac 10.6 it will automatically archive your software and install a new version of the OS. I did this and all my problems were solved. The install was easy and even my Parallels 5 OS's were maintained. Thanks to @aforgrave who gave me a link http://bit.ly/aDE9kd to a couple of ways to back up your Parallels 5 files. The process is not that difficult but a big time saver.

I was very pleased with the ease it was to install a fresh copy of the OS. I am now up and running without any problems.

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